Leveraging Chat Services to Detect and Address Threats
By Evan Kohlmann
Online threat actor conversations remain a key source for invaluable data and intelligence pertaining to a wide range of cyber and physical threats, fraudulent activities, and malicious actors. A growing number of threat actor communities are engaging and sharing information using chat services, reaching larger audiences, and expanding beyond existing online discussion forums.
In light of this shift in cybercriminal recruitment and schemes onto chat services, I’ll be hosting a webinar next week to discuss observations from the Flashpoint team with regards to the following topics:
What are “Chat Services”?
I’ll touch on the evolution of chat services and what types of chat service platforms are being utilized by malicious threat actors today.
Financial and Document Fraud
Next, I’ll discuss examples of financial and document fraud with regards to major corporations and other types of fraud proliferated on chat services.
Retail fraud is another area where the Flashpoint team has observed chat services aid cyber criminals in pulling off their schemes.
No analysis would be complete without addressing how chat services are used by traditional hackers to coordinate and launch sensitive system breaches, malware, and more.
Like other illicit communities, Flashpoint has observed insiders utilizing chat services to offer their services for financial gain.
Terrorists and Other Violent Extremists
Arguably one of the largest areas where Flashpoint has observed use of chat services is terrorist and other violent extremist activity. I’ll discuss this topic in detail with regards to counterterrorism.
To get a deeper dive into these topics, register for the webinar here: https://go.flashpoint-intel.com/webinar/leveraging-chat-services.